What shipping options are available, and how much does shipping cost?
We offer multiple shipping options, with costs varying based on your preferred delivery speed. Orders over $59 qualify for free shipping.
Which countries do you ship to?
We currently ship to the following countries:
United States, Canada, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Turkey, Israel, Japan, and Singapore.
If your country is not listed, please contact us at sales@loverole.com, and we will check with our shipping partners to determine if delivery is possible.
Is the packaging discreet and private?
Yes. Our shipments arrive in plain, unmarked packaging with no labels, descriptions, or branding related to intimate products, ensuring your privacy.
Can I track my order?
Yes. Our shipping partners provide tracking services. Once your order has been shipped, you will receive an email with tracking details and instructions.
What should I do if my order has not arrived?
If your order has not been delivered and you are unable to locate it, please contact us within 14 days of the estimated delivery date.
What payment methods do you accept?
We accept PayPal, Visa, MasterCard, and American Express.
Can I cancel my order?
You may cancel your order only if it has not yet been shipped. Once the order has been processed and dispatched, we are unable to make changes or accept cancellations.
For further assistance, feel free to contact our customer support team.