Find answers to common questions about shipping, payments, order tracking, privacy, and customer support.
We offer multiple shipping options depending on your preferred delivery speed and destination. Shipping costs are automatically calculated at checkout. Orders over $59 qualify for free shipping.
We currently ship to the following countries:
If your country is not listed, please contact us at sales@loverole.com and our team will check with our shipping partners to see if delivery is available in your region.
Yes. All orders are shipped in plain, unmarked packaging with no product descriptions, branding, or references to intimate products, ensuring complete privacy and discretion.
Yes. Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking instructions.
If your order has not arrived within the estimated delivery timeframe, please contact us within 14 days of the expected delivery date. Our support team will gladly assist you in locating your shipment.
We currently accept PayPal, Visa, MasterCard, and American Express. All transactions are securely encrypted for your protection.
Orders may only be canceled before they have been processed and shipped. Once an order has been dispatched, we are unable to make changes or accept cancellations.
If you need additional help regarding your order, shipping, payment, or product inquiries, feel free to contact our customer support team at sales@loverole.com. We are always happy to assist you.
