Please review the following terms carefully before using our website or purchasing from Loverole.
By accessing this website or placing an order with Loverole, you agree to comply with the following terms, conditions, policies, and legal notices.
This website is operated by Loverole. Throughout the site, the terms “we”, “us”, and “our” refer to Loverole.
By accessing our website and/or purchasing products from us, you engage in our service and agree to be bound by these terms and conditions.
Loverole reserves the right to refuse service, suspend transactions, or cancel orders at any time when necessary.
This website contains adult-oriented products intended exclusively for individuals who are at least 18 years old, or the legal age of majority in their jurisdiction.
By entering this website, you acknowledge that you are intentionally accessing content related to intimate wellness and adult products.
We reserve the right to conduct age verification checks through third-party systems. Orders that cannot be verified may be cancelled and refunded.
All products sold by Loverole are intended for personal wellness, relaxation, and intimate lifestyle purposes.
• Users are responsible for reading and following all product instructions
• Certain materials may cause allergic reactions or sensitivities
• Product use should be discontinued immediately if discomfort or irritation occurs
Loverole shall not be held liable for injuries, damages, or adverse effects resulting from misuse, improper handling, or failure to follow instructions.
Your privacy is extremely important to us. All orders are shipped in plain, unmarked packaging without revealing product information.
Your billing statement may display a neutral descriptor such as “SG Commerce” or a similar generic business name. No adult-related wording will appear on your statement.
If you do not recognize a charge, please contact our support team before initiating a payment dispute so we can assist you promptly.
Due to the intimate and hygienic nature of our products:
• Opened or used products are non-returnable and non-refundable
• Returns are accepted only for unused and unopened items in original packaging
• Defective products must be reported within 7 days of delivery
Orders may only be cancelled before processing or shipment begins.
You agree to provide accurate, current, and complete account and payment information when placing an order.
We reserve the right to refuse or limit orders that appear to be placed by unauthorized resellers, dealers, or suspicious parties.
While we strive to ensure pricing accuracy, occasional typographical or system-related errors may occur.
Loverole reserves the right to refuse or cancel orders placed for products listed with incorrect pricing, even if payment has already been processed.
All website content, including text, graphics, images, logos, videos, and branding materials, is the property of Loverole or its content suppliers and is protected by applicable copyright and intellectual property laws.
Delivery estimates are provided for reference only and may vary due to:
• Carrier or logistics delays
• Customs inspections or clearance procedures
• Incorrect shipping information provided by the customer
Loverole is not responsible for delays caused by external shipping factors beyond our control.
These Terms of Service shall be governed and interpreted in accordance with the applicable laws of your local jurisdiction.
To the fullest extent permitted by law, Loverole shall not be liable for:
• Misuse or improper handling of products
• Allergic reactions or personal sensitivities
• Delivery delays or shipping failures
All products are used at your own discretion and risk.
To protect both customers and our business, we reserve the right to cancel any order suspected of fraud, abuse, or unauthorized payment activity.
Additional identity or payment verification may be requested before certain orders are approved.
We comply with all applicable laws and regulations of Hong Kong.
If you have questions regarding these Terms of Service, legal matters, or customer support inquiries, please contact us:
Email: sales@loverole.com
Loverole
Elegant intimate wellness for modern adults.
Thank you for shopping with trust and confidence.
